Is your complaint handling complicated and expensive?

Do you instead want to save on administration, costs, shipping and, above all, the environment?. 

Qfix helps create a simple, cost-effective and environmentally friendly solution for complaints through local repairs instead of returns.

1.  Register an account

To get started, as a retailer or brand in the textile sector, simply register an account as a ”Retail customer” on Qfix.com.

You simply pay via a collective invoice for all repaired complaints.

2.  In the event of a complaint, simply register a Repair on Qfix and then everything is ready for you

When your customer contacts a complaint, you simply create a Repair order that is sent to your customer.

The customer and Qfix then take over and cannot be a core business.

3. Your customer chooses the Repairer that suits them and leaves the product

The customer chooses via Qfix the Repairer that suits the customer best, and then leaves the product for Repair.

The repairer confirms receipt by scanning a QR code so that you have full control over where the product is.

4. Our Repairers prepare the claimed product and the customer collects

The selected Repairer prepares promotional products quickly and easily.

Your customer receives a notification when the product is ready and collects it.

5. Qfix handles all administration to make it easy for you and your customer

To make everything smooth and easy for you and your customer, Qfix handles all administration.

Together we save both costs and, above all, the environment.

Are you ready for smooth and cost-effective complaint handling that also reduces the environmental impact of your complaints by 60-80%?

Register now

Why Qfix?

We value what you love. Our mission is to help you keep your favorite items in top condition, making them last longer. With us, your belongings are in good hands.

  • Quick and Easy

    Book your service in just a few clicks.

  • Trusted Experts

    Skilled professionals who care about quality.

  • Personal Touch

    Every item gets the love and attention it deserves.

  • Green & Conscious

    Extend the life of your belongings and reduce waste.